Service Reviews For Sport Clips Haircuts of Waterpoint Center

5 rating

My favorite Sport Clips in the area! Always great service and haircut.

5 rating

Love this place! Ms. Patti has cut my husbands hair for years. Always great service and great team!

1 rating

This is the review that I sent to your corporate office, posted on FB, on your FB page; and Yelp. 1 star Hi Patty! I was the person on the phone that you just hung up on after telling me that "my husband can't read." My husband's father passed yesterday and we are leaving out of town this afternoon, so he chose to make a quick trip in today to have his hair cut. When he entered, he waited at the desk and Tai approached him and asked if he wanted a hair cut, he said yes and asked how long it would be. Tai advised him that there were 3 patrons ahead of him so he sat down to wait. After 6 had been served, he was advised that he should have signed in, so he left - WITHOUT complaining. I was calling to advise you, but you stated that you were very busy and that he should've signed in. I stated that Tai didn't ask him to and you got really nasty for no reason and said "well, I'm sorry that your husband can't read" and hung up on me. I could've been arrogant and rude during the 10 second call, but I wasn't; I could've reached out to you again to let you know that you're attitude was uncalled for and plain nasty, but I didn't. We have better things to do today, more important things. So, I will just reach out to let you know (as well as your corporate office) that you will no longer be receiving business from my family (and anyone else I can reach). The haircuts were always so-so, so it won't be much of a disappointment on our part. Good luck to you, my disabled, veteran husband will surely be treated decently elsewhere, at the very least, like a paying customer.

Rated 3 out of 5.0 based on 3 Client reviews